Welcome New Landlords
We thank you for using Mo Wilson Properties to fully manage your rental property from finding a qualified tenant, to managing move-in, to collecting rent, to managing move-out. We are here to oversee your investment property.
- We will collect rent from tenants
- We will listen to maintenance requests and address the problem
- We can deal with defaulting tenants that are behind in rent
- We will market your property to limit vacancies
- We will keep detailed records of everything happening at the property
This is a lot more work than some understand owners realize until they are knee deep in the effort. Our property management process takes on the responsibility and effort of marketing for tenants, showing units, and screening prospective renters. There is a lot of expertise brought to the table here. In fact, it may be the most valuable thing we bring to the table! Then there is supervising move-in and move-out activity.
Regular Property Maintenance
Dealing with tenant maintenance requests is perhaps the biggest driver for real estate investors to seek the help of a professional property manager. It isn’t just about the maintenance. Dealing with the tenants can often be the biggest challenge. Sometimes their needs aren’t big or expensive, but the timing and urgency is. It may be blocked and back flowing pipes on the weekend, or being locked out in the middle of the night. A lot of these calls can be time consuming to a landlord. As we know handing an issue early is always the best choice. Bigger issues with renters and rental property performance are sure to arise if action is not taken promptly. Rapid and responsive customer service is needed to optimize income properties.
Mo Wilson Properties will deal with these requests, alleviating you from the chore. If the need is small, the requests may be handled internally. Larger and more complex issues may be delegated to outside specialists. Having a Property Manager streamlines the process, and ensures issues don’t get worse if you can’t be reached.
Mo Wilson Properties can call for regular inspections and routine maintenance such as:
- Drywall Patching
- Fixing Appliances
- Lawn Care
- Plumbing Issues
- Preventative Maintenance
- Anything Else A Tenant Might Need
Dealing with a Defaulting Tenant
This goes beyond slow payers to those seriously in breach of their leases. They could be more than a month past due, or be risking the condition of your asset, or the police could be involved in a criminal issue. Sometimes these things can be worked out directly with renters. In other cases, it may require lawyers, and even going to court. Mo Wilson property management can handle this for you, and save you a ton of time and stress in these situations. Having a professional third party in between can often speed up better solutions compared to a DIY landlord that may appear an easier target for malicious tenants.
Give us a call before signing with anyone else. You’ll be glad you did!
Suzanne Evans Starling – Manager, Property Management
Emergency Contact Number
Our talented property manager, Suzanne, joined our team in May 2017. She was born in Monterey, California and grew up in a military family globe-trotting around the world. She loved living in Germany but says Hong Kong was the most interesting place she’s lived. As a spouse of a US Marine, she acquired significant experience supporting the military community through counseling education, family support and through the Navy Marine Corps Relief Society. She is a driven marketing-finance business educated professional with over 20 years of diverse experiences across public and private sector industries. With an expert knowledge of real estate asset management, she advises and assists our property owners in maximizing their real estate investment profits and reducing their liability exposure. She’s adept at coordinating with vendors and dealing with tenant issues. When not at the office Suzanne enjoys spending her down time with family and friends, knee deep in her garden, or advising others on genetic genealogy research.
BBA – Marketing/Finance, Radford University
MS Counseling – Education, CW Post, Long Island University
Paralegal Certificate – George Mason University
Eileen Duncan, Asst. Mgr., Property Management
703-878-0000 ext. 234
Pamela Boadi – Asst. Mgr., Property Management